Retail Feedback Terminal - complete customer feedback platform with customizable feedback forms, real-time reporting, in-depth analysis, and instant alerts for retail stores, supermarkets, malls, and shops.
✓ Tablet Kiosk
✓ Email and SMS Surveys
✓ Online and Web Surveys
✓ IOS and Android Apps
FEEDBACK TERMINAL CAN BE USED FOR:
With Retail Feedback Terminal features you can easily capture feedback from the walk-in customers, capture buyers sentiments in retail stores, supermarkets, malls, and shops arising out of their frequent visit at your store.
Retail Feedback Terminal allows shoppers and buyers to rate your retail store, supermarket, mall, and shop on multiple parameters, as well as capture online shopper feedback via web surveys distributed through SMS, Emails, and QR Codes. Get 100% more feedback!
✓ Feedback from all touchpoint
✓ Get real-time customer feedback
✓ Resolve issues faster
✓ Track employee performance
✓ Manage and compare locations
✓ Improve Customer Delight & Satisfaction
The easiest and efficient way to collect and analyze customer feedback for monitoring of customer satisfaction.
Feedback Terminal allows customers to give instant feedback easily by touching the screen of the terminal.
Feedback Terminal provides the possibility for enterprises to collect the most valuable and qualitative feedback – at the point of service and at the moment of service experience.
Set up and run the solution in minutes due to the could-based platform.
With Feedback Terminal - monitor and analyze feedback in real-time.
An application programming interface (API) available for feedback integration with other systems used in the enterprise.
✓ Set up real-time Email and SMS Feedback Alerts
✓ Get instant Email and SMS for new feedback in restaurants
✓ Schedule daily, weekly and monthly digests
✓ iOS & Android Apps
Get answers to any question your business needs. With Feedback Terminal create a positive impression by using a branded custom design.
Remote centralized management of feedback terminals allows changing screen content in seconds. Use additional questions based on the answers of the previous ones. Additionally, deliver to customers marketing information using images or even videos.
Communicate with customers by using interactive Retail Customer Feedback Terminal system and they will appreciate your dedication to continuously improve service quality!
„FDS cards” is a company incorporated in London with offices around the world. With many years of experience in the European and global market providing our services for different sectors, from SMEs to large corporations. We offer high-quality Membership Card printing services from plastic and metal, an innovative Loyalty System as well as Luxury Business card printing services from metal, plastic and wood.
"FDS CARDS" LTD
71-75 Shelton Street, London,
United Kingdom, WC2H 9JQ