Retail Feedback Terminal - complete customer feedback platform with customizable feedback forms, real-time reporting, in-depth analysis, and instant alerts for retail stores, supermarkets, malls, and shops.Feedback Terminal can be used for:
Why you need a Retail Feedback Terminal?
With Retail Feedback Terminal features you can easily capture feedback from the walk-in customers, capture buyers sentiments in retail stores, supermarkets, malls, and shops arising out of their frequent visit at your store.
Retail Feedback Terminal allows shoppers and buyers to rate your retail store, supermarket, mall, and shop on multiple parameters, as well as capture online shopper feedback via web surveys distributed through SMS, Emails, and QR Codes. Get 100% more feedback!
✓ Feedback from all touchpoint
✓ Get real-time customer feedback
✓ Resolve issues faster
✓ Track employee performance
✓ Manage and compare locations
✓ Improve Customer Delight & Satisfaction
Real-time retail customer feedback reporting
The easiest and efficient way to collect and analyze customer feedback for monitoring of customer satisfaction.
Feedback Terminal allows customers to give instant feedback easily by touching the screen of the terminal.
Feedback Terminal provides the possibility for enterprises to collect the most valuable and qualitative feedback – at the point of service and at the moment of service experience.
Cloud-based Feedback Terminal solution
Set up and run the solution in minutes due to the could-based platform.
With Feedback Terminal - monitor and analyze feedback in real-time.
An application programming interface (API) available for feedback integration with other systems used in the enterprise.
✓ Set up real-time Email and SMS Feedback Alerts
✓ Get instant Email and SMS for new feedback in restaurants
✓ Schedule daily, weekly and monthly digests
✓ iOS & Android Apps
